Client Guide for In-Person Sessions

Where are we located?

Our office is at 4800 Roland Avenue, Suite 301. There is an entrance to the upper level suites. We are on the third floor.

You can find more detailed directions to the office here.

What we are doing to keep everyone safe

  • Using a HEPA air purifier in the therapy room.

  • Optional masking in the office building.

  • Distancing in office seating, both in the therapy room and waiting area.

  • Offering hand sanitizer available at various point in the building.

  • Sanitizing surfaces regularly.

  • Requiring proof of vaccination (full vaccination plus booster) to attend in-person sessions.

How to Book

If your therapist is offering in-person sessions, you may use the client portal to request a new appointment at the office location.

What you need to DO

Once you’ve scheduled an in-person therapy session, please be sure to complete the “INFORMED CONSENT FOR IN-PERSON SERVICES DURING COVID-19” form shared with you in the client portal.

If this is not completed 48 hours prior to your scheduled session, the location of the session will default to telehealth.

Please follow all safety protocols as outlined in the informed consent when in the building.

Other things to know

Only clients with scheduled appointments may be in the building for the time of their appointment. You may not bring others with you, unless you have particular circumstances that require it as discussed ahead of time with your therapist.

Please follow all guidelines outlined in the informed consent form regarding monitoring symptoms (and alerting your therapist if you need to reschedule or switch to telehealth due to any symptoms present) as well as informing your therapist if you have been exposed to someone known to have COVID-19.

Thanks for your compliance and we’re excited to see you in person!