If you are an existing client, you can use the link below to log into the client portal where you can access and complete intake forms and other documents (including invoices and superbills), schedule and cancel appointments, and securely message your therapist.

CLIENT PORTAL

See our Services and Fees page for more information.

We are considered out-of-network and payment is due in full at each appointment. You are encouraged to seek out-of-network benefits or use your HSA or FSA if applicable.

We can provide invoices and superbills with all necessary information to submit to your insurer. These can be easily accessed through our online client portal. We are happy to walk you through this process.

You can also use Reimbursify, an app that can submit Superbills on your behalf (they charge per claim and do all of the backend work so that you do not have to navigate the insurance system yourself).

We do not take insurance for relationship counseling (see below for explanation).

If you are hoping to use your out-of-network benefits, please be aware that insurance plans vary and coverage is not guaranteed. 

The best way to ensure you are getting accurate information as to your mental health benefits is to call the number on the back of your insurance card and ask the following questions:

Do I have out-of-network mental health insurance benefits?

What is my deductible?

How many sessions does my health insurance cover?

What is the coverage amount per session?

What is the coverage for codes 90791 and 90837?

You can find more questions and explanations on our fees page.

We do not participate with insurance when providing relationship/couples therapy. We think of "the relationship" as the client and the issues many come to couples counseling for (e.g., communication challenges, desire discrepancy, struggling post-baby, etc.) are not diagnosable and often not covered by insurance.

When providing relationship/couples therapy under the constraints of insurance, it becomes tricky to provide the most competent and effective care ethically.

We realize this can be an investment and will work with you to get the most out of our sessions and be mindful of the frequency to make it as manageable as possible.

We offer free 15-minute video consultation appointments, which you can book here. In a consultation appointment, the goal is for both therapist and potential client to make sure there is a good fit for working together.

Your potential therapist will ask you to share an abbreviated version of what you are seeking therapy for and offer some information on their therapeutic approach. It is also your chance to ask any and all questions you may have.

It is common (and encouraged!) to meet with a few potential therapists before scheduling an intake with one to make sure you feel comfortable and confident moving forward. Not every therapist is a good fit for every client. This doesn’t mean there is anything wrong with the therapist or the client. A consultation is a good opportunity to feel this out.

Prior to your first session, you will be invited to complete various intake consent forms and questionnaires (through our HIPAA-compliant secure client portal) that will give your therapist a solid starting point in understanding you.

In an intake session, your therapist will primarily aim to get to know you and get an expanded sense of what you are currently struggling with. You will start to build rapport. In a semi-structured way, they will ask you about current symptoms or problems as well as gather information on relevant history and other contextual factors (e.g., medical and psychiatric treatment history, family history, relationships, school/employment, etc.).

This will all help your therapist map out a plan for how to most effectively address your primary concerns. You will get a chance to collaboratively clarify your goals for therapy.

Sometimes this process can extend into the first few sessions. It is important to think of the first few sessions as an extended “consultation”—as in, it is still a time to be assessing the presenting concerns and making sure both you and the therapist feel it is a good fit.

We want to make sure you get the best help possible. If we’re not the best practice for the job, we will help connect you with resources or another therapist well suited to address your specific needs.

As you might expect, there is no easy answer to this question. Change takes time and patience. Some people or couples see a dramatic improvement in mood/symptoms/ways of coping or communicating quickly; for others it is a longer process. Neither is right or wrong or better or worse.

Some folks find that ongoing regular therapy sessions are an important part of their mental health care and they benefit from consistent, predictable, long-term support.

For many, as the concerns that initially brought them to therapy start to resolve, they may gradually reduce the frequency of sessions or schedule on an “as-needed” basis as they phase out of regular therapy sessions.

It is not uncommon to resume therapy if circumstances in your life change or you find yourself struggling with a flare-up of symptoms.

Much like we get colds/flus, injuries, etc. and our bodies sometimes need medical attention, you may find that now and then it makes sense to return to therapy—to get extra support during a challenging time or tune-up skills you learned.

Depending on what is bringing you to therapy and your specific therapist, the approach may vary. We do our best to apply evidence-based therapeutic approaches while accounting for your specific background and circumstances. Therapy is not one-size-fits-all.

We encourage clients to play an active role in the therapeutic process. Therapy can sometimes be uncomfortable as you face difficult sensations, fears, memories, and parts of yourself you’ve maybe gotten good at ignoring. We encourage you to be patient with yourself while willing to observe and be curious. We work to give you the safety and tools to do so. You and your therapist may regularly craft specific goals to be working on between sessions.

Don’t be afraid to speak up if something isn’t working for you.

Some of our therapists are offering in-person sessions. To read more about our policies, please see the following COVID-19 Policies page.